aajil Privacy Policy

1 About This Policy

This Privacy Policy (the "Policy") describes how aajil (referred to as "aajil", "we", "us", or "our") collects, uses, stores, shares, and protects the personal information of individuals who access or use the aajil platform at aajil.net, including its casino games, sportsbook, bingo, fishing arcade games, and any related services (collectively, the "Platform").

This Policy applies to all registered users, visitors, and any individual whose personal data aajil processes in connection with the Platform. It should be read together with aajil's Terms & Conditions, which are incorporated herein by reference.

If you have any questions about this Policy or wish to exercise your data privacy rights, please refer to Section 15 (Contact & DPO) for the appropriate contact channels.

2 Data We Collect

aajil collects two broad categories of personal data: information you provide directly, and information collected automatically through your use of the Platform.

Information You Provide Directly:

• Registration data: Full legal name, date of birth, email address, mobile number (Philippine format), and chosen username.
• KYC and identity verification documents: Government-issued ID (e.g., Philippine National ID, passport, driver's licence), selfie or facial verification image, and proof of address documents such as a utility bill or bank statement.
• Payment information: GCash-registered mobile number, Maya account details, BPI/BDO/Metrobank bank account number, USDT wallet address, or Coins.ph account details. Note: aajil does not store full card numbers or CVV codes.
• Communications data: Messages sent to aajil support via live chat, email ([email protected]), Messenger, or Viber, including any attachments or screenshots you provide.
• Responsible gaming data: Self-exclusion requests, deposit limits you set, cooling-off period requests, and any correspondence related to responsible gaming tools.

Information Collected Automatically:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage and behavioural data: Pages visited on the Platform, games played, bets placed (including stake amounts, game type, and outcome), session duration, click paths, and feature interactions.
• Transaction data: Full records of all deposits, withdrawals, bonus credits, wagers, wins, and losses associated with your aajil Account.
• Geolocation data: Approximate location derived from your IP address, used to comply with geographic access restrictions and PAGCOR requirements. aajil does not access precise GPS location without explicit consent.
• Cookie and tracking data: Information collected via cookies, pixels, and similar technologies as described in Section 7.

3 How We Collect Your Data

aajil collects personal data through the following means:

• Direct interaction: When you register an aajil Account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automated technologies: Through cookies, web beacons, server logs, and similar tracking technologies when you browse or use the Platform. See Section 7 for full details.
• Third-party KYC providers: aajil uses licensed identity verification service providers to process and validate the documents you submit during KYC. These providers return a verification result and may retain records as required under Philippine AML law.
• Payment processors: When you transact via GCash, Maya, BPI, BDO, Metrobank, USDT, or Coins.ph, the relevant payment provider may share transaction confirmation data with aajil for reconciliation and fraud prevention purposes.
• Game providers: Third-party game studios whose titles are available on the aajil Platform may collect and share game session data (e.g., round IDs, bet history) with aajil for technical support and regulatory audit purposes.

4 How We Use Your Data

aajil uses the personal data it collects for the following purposes:

5 Legal Basis for Processing

aajil processes your personal data on one or more of the following legal grounds under the Data Privacy Act of 2012 and applicable PAGCOR regulations:

• Contractual necessity: Processing required to perform our obligations under the aajil Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with Philippine law, including Anti-Money Laundering Act (AMLA) reporting, PAGCOR regulatory requirements, and court orders or lawful requests from competent authorities.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where such interests are not overridden by your fundamental rights.
• Consent: Processing for marketing communications and optional personalisation features, where you have given explicit, freely given, and specific consent that can be withdrawn at any time.

6 Data Sharing & Disclosure

aajil does not sell, rent, or trade your personal data. We share personal data only in the following circumstances and only to the extent necessary:

• KYC and identity verification providers: Licensed third-party providers who verify your identity documents as required for account activation and AML compliance.
• Payment service providers: GCash, Maya, BPI, BDO, Metrobank, and cryptocurrency processing partners — solely for the purpose of processing your deposits and withdrawals.
• Game studios and content providers: Third-party game suppliers whose titles are integrated into the Platform, who may receive session-level data for game audit and technical support purposes under confidentiality agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government bodies where disclosure is required by law or a valid official directive.
• Fraud prevention and security services: Trusted service providers who assist aajil in detecting and preventing fraudulent account activity, using aggregated risk signals.
• Professional advisors: Legal counsel, auditors, and accountants who are bound by professional confidentiality obligations.

All third parties with whom aajil shares personal data are contractually required to process that data only for the specified purpose and to maintain appropriate security standards consistent with Philippine law.

7 Cookies & Tracking Technologies

aajil uses cookies and similar technologies to operate the Platform, remember your preferences, maintain session security, and understand how users interact with our games and sportsbook. The categories of cookies we use are:

You can manage your cookie preferences through your browser settings or through aajil's cookie consent tool. Note that disabling strictly necessary cookies will prevent you from logging in and using the Platform.

8 Data Retention

aajil retains personal data for as long as is necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve any disputes. The following general retention principles apply:

• Active accounts: Personal data is retained for the duration of your active account relationship with aajil, plus a mandatory post-closure retention period.
• KYC and transaction records: Under Philippine AMLA regulations and PAGCOR requirements, KYC documents and transaction records must be retained for a minimum of five (5) years from the date of the last transaction or account closure, whichever is later.
• Communications and support records: Support interactions and dispute correspondence are retained for a minimum of three (3) years following the resolution of the relevant issue.
• Marketing data: Data processed for marketing purposes is retained until you withdraw consent, at which point it will be deleted or anonymised within 30 days of the opt-out request.
• Anonymised analytics data: Aggregated and fully anonymised usage data may be retained indefinitely for platform improvement purposes, as it can no longer identify you as an individual.

Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents recovery or reconstruction.

9 Data Security

aajil implements a layered, defence-in-depth approach to data security. The technical and organisational measures we maintain include:

• Encryption: All data in transit is protected by TLS 1.3. Sensitive data at rest (including KYC documents, payment details, and passwords) is encrypted using AES-256.
• Access controls: Personal data is accessible only to aajil personnel who require it to perform their job functions. Role-based access controls and multi-factor authentication are enforced for all internal systems.
• Password security: User passwords are never stored in plain text. They are processed using industry-standard adaptive hashing algorithms with unique salts.
• Penetration testing: aajil's infrastructure and Platform are subject to regular third-party security assessments and penetration tests.
• Incident response: aajil maintains a documented data breach response procedure. In the event of a breach affecting your personal data, aajil will notify the National Privacy Commission and affected users within the timeframes required under RA 10173.

10 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to the personal data aajil holds about you:

To exercise any of these rights, contact aajil's Data Protection Officer (DPO) using the details in Section 15. aajil will respond to verifiable requests within fifteen (15) business days in accordance with NPC guidelines. We may require you to verify your identity before processing your request.

If you are not satisfied with aajil's response to a data privacy request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.

11 Children's Privacy

The aajil Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gambling in the Philippines.

aajil does not knowingly collect, process, or store personal data from individuals under the age of 21. Age verification is a mandatory step in the aajil account registration process. If aajil becomes aware that personal data has been collected from a user who is under 21, the account will be immediately closed, all associated data will be deleted, and any deposited funds will be returned to the verified payment source.

12 Cross-Border Data Transfers

aajil is operated primarily within the Philippines and processes most personal data on servers located within the country. However, certain third-party service providers — including game studios, KYC verification providers, and payment technology partners — may be located outside the Philippines and may process personal data in their respective jurisdictions.

Where personal data is transferred outside the Philippines, aajil ensures that appropriate safeguards are in place, including:

• Contractual data transfer agreements requiring the recipient to maintain data protection standards consistent with RA 10173.
• Transfers only to jurisdictions or entities that provide an adequate level of data protection as assessed by the National Privacy Commission or aajil's Data Protection Officer.
• Where necessary, obtaining your explicit consent prior to transferring sensitive personal information internationally.

You may request information about the specific safeguards governing any cross-border transfer of your personal data by contacting our DPO using the details in Section 15.

13 Third-Party Links

The aajil Platform may contain links to third-party websites or services for informational purposes — for example, links to PAGCOR's official website or responsible gaming resources. These third-party sites operate independently of aajil and have their own privacy policies and data handling practices.

aajil is not responsible for the privacy practices, content, or data security measures of any third-party website. We encourage you to review the privacy policy of any external site you visit before providing your personal information.

14 Changes to This Privacy Policy

aajil reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, aajil will:

• Update the "Last Updated" date at the top of this Policy.
• Display a prominent notice on the Platform for a reasonable period following the change.
• Send a notification to your registered email address if the changes materially affect how we process your personal data.

Your continued use of the aajil Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should discontinue use of the Platform and may request closure of your account.

15 Contact & Data Protection Officer

aajil has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and the Data Privacy Act of 2012. If you have any questions about this Privacy Policy, wish to exercise your data privacy rights, or want to report a potential data protection concern, please contact us through the following channels:

• Email: [email protected] — subject line: "Data Privacy Request"
• Live Chat: Available 24/7 via the Platform — average response time 3–5 minutes
• Messenger / Viber: Available anytime through our official aajil support channels

Our Filipino-speaking support and DPO team operates 24/7. We aim to acknowledge all data privacy requests within two (2) business days and resolve them within fifteen (15) business days unless the complexity of the request requires additional time, in which case we will notify you of the expected timeline.

For unresolved complaints, you have the right to escalate to the National Privacy Commission (NPC) of the Philippines, the supervisory authority for data privacy matters in the country.